Separate Moves By Nielsen, DoubleClick and AdMob Significantly Enhance the Mobile Web’s Viability as an Advertising Medium.
It’s as if three of the biggest leaders in digital marketing huddled up last week and decided to tackle some of the thorniest issues facing the ad-supported mobile web. “Nielsen you go left and take unduplicated audience tracking… DoubleClick, you go long and take third party ad network integration… and AdMob, take the right post and hit mobile site analytics.”
Nielsen, wasting precious little time integrating Telephia’s mobile web tracking suite into their existing wireline web tracking tools, released their “TotalWeb” analytics product last week. The new Nielsen product boasts the ability to track unduplicated audience across over 200 major PC and mobile web sites, a first-of-its-kind achievement and a highly significant milestone in the evolution of the mobile web as a marketing channel. Could this put Nielsen out in front of comScore in digital?
To show off their new product, Nielsen announced some fairly interesting “% [reach] lift” stats produced by mobile web sites complementing PC sites - in various content categories. While on the average, PC sites increased their reach by an impressive 13% via the mobile web, results differed widely by content category. Weather and Entertainment (both seeing 22% lift) led the field, followed by Games and Music (15% lift each), Email (11%), Sports (10%), Business Finance (4%), Social Networking (3%), Search (2%), and Shopping / Auctions (1%).
A few things about these findings immediately jump out to me:
Some of the categories assumed to be the most significant either to the mobile context (shopping) or the early-adopting demo graphic (sports, business), appear to be less about reach (when used in tandem with online) - and more about frequency and/or sales channel development.
Surprisingly, the Weather category (a mainstay of the mobile web and tops among individual site traffic stats) is tied with Entertainment (historically a relatively weak performer in mobile web stats) in terms of “% lift” (when combined with online). I’ve no decent explanation for this apparent outlier, but unsubstantiated several theories come to mind.
Next up is DoubleClick, who announced their mobile publisher-side solution “is integrating with mobile ad networks including AdMob, Google’s AdSenseTM for mobile content, and Millennial Media’s premium MBrand network as well as its DecktradeTM performance network.” Similar to how DoubleClick enables online publishers to segment and doll out their available advertising inventory to a variety of ad networks and third party resellers, the move aims to improve inventory fill rates, a key concern among mobile publishers, by way of a rules-based dashboard. The idea is that mobile publishers will be able to garner the highest CPMs and fill rates possible by optimizing their inventory across a variety of independent sales channels.
No doubt the move is a welcome one and is absolutely needed for the long term viability of the mobile publishing industry, it will be interesting to see if the move actually helps mobile publishers in the short term in light of the existing glut of mobile ad inventory. That said, apparently DoubleClick is not (seemingly) short on publishers interested in their new solution, as (while none have yet signed on to use the platform), they have informed us that no less than five major mobile publishers had inquired about the system before the announcement was 24 hours old.
Finally, we have AdMob, who announced their new mobile website analytics tool set, aptly named “AdMob Analytics.” The move is highly reflective of their (admirable) determination to be “The Google of Mobile,” in that AdMob appears to be using Google Analytics as its model. By design, the tool is aiming to be easy to use, accurate and dependable, and above all else… FREE! Any of you mobile publishers out there who got a notice from Hitbox in the last few weeks can attest to the value of that last one (what is it about Omniture that just rubs people the wrong way? Oh yeah… something about contracts renegotiation by decree).
While only in beta, AdMob Analyitcs is set to provide the mobile web community with something it desperately needs: decent and affordable site stats. Clearly AdMob will benefit from a system where mobile publishers can easily understand how their campaigns are performing (where their traffic is coming from and what its doing once it gets to their site), but so will the rest of the ecosystem.
All in all, a pretty good week for the mobile web.
Activist-Focused Initiative Opens Door for Innovative Marketing Applications.
Fluid Nexus, a decentralized (peer-to-peer) mobile messaging application that runs over Bluetooth, promises to do for SMS what Napster did for the .mp3 - democratize a key distribution channel by decoupling the medium from the message.
But… while the technology was originally developed to enable such noble causes as citizen journalism, protest coordination and disaster relief management, it also opens up a host of novel and highly desirable marketing applications. Once again, the law of unintended consequences clearly applies, much to the delight of the marketing opportunist in us all.
The open source project is being led by Nick Knouf, with help from Bruno Vianna, Luis Ayuso, and Mónica Sánchez. The Fluid Nexus application, which is already available for Series 60 Symbian devices, was submitted in 1st Round of the Android Developer Challenge on April 14th.
What is it? Officially, Fluid Nexus describes itself as “an application for mobile phones that is primarily designed to enable activists to send messages and data amongst themselves independent of a centralized cellular network. The idea is to provide a means of communication between people when the centralized network has been shut down, either by the government during a time of unrest, or by nature due to a massive disaster.”
Basically, the application (installed locally on each handset - a key “mass market” barrier that we are putting aside for the time being) establishes an oxymoronic-sounding “Wide Range Personal Area Network” of sorts, with each mobile device accepting and rebroadcasting message data to other “network” nodes (i.e. people running Fluid Nexus on their mobiles) all operating over Bluetooth. The word “network” is in quotes because what you end up with is less of a traditional network (where each element in the system is connected to each other via a serial or matrix-level architecture), but rather a dynamic, evolving, almost organic system that can only be described as, well… “fluid.” This is due to the system’s reliance on Bluetooth, which (in addition to having the advantage of not needing connectivity to the wireless “grid”) is also usually limited (at least on a mobile phone, anyway) to a range of about thirty feet.
This is where things get interesting from a grad-school activist, postmodern hipster, technophile-in-waiting perspective. The application’s creators presume that “if we can use the fact that people still must move about the world, then we can use ideas from sneaker-nets to turn people into carriers of data. Given enough people, we can create fluid, temporary, ad-hoc networks that pass messages one person at a time, spreading out as a contagion and eventually reaching members of the group. This enables surreptitious communication via daily activity and relies on a fluid view of reality.” Surreptitious, indeed… and hats off for the twist on Sneaker Nets. Who knew floppies would somehow become relevant again?
Why Marketers Should Care. By now you may be asking yourself, “Well that’s all well and good… but where is the clutter-clearing, super-interesting marketing application I was promised?” Well for me, it all starts at the end of the application’s official description, where Mr. Knauf and company, in an abrupt and seemingly self-conscious reaction to the aforementioned high-minded phraseology, come down from the clouds and throw the pragmatists in the audience this juicy bone: “Additionally, Fluid Nexus can be used as a hyperlocal message board, loosely attached to physical locations.”
The low hanging fruit here is clearly in the event marketing space - where countless applications for the technology easily come to mind. From basic messaging and exclusive mobile invites to celebrity chats and innovative crowd games. With this approach a marketer wouldn’t have to worry about wireless network coverage (a problem that comes up more than you’d think). Other benefits to the technology (over existing mobile messaging channels) include exclusivity (be in the know), cost (once the app is downloaded use is basically free to both the marketer and consumers alike) and the ever intangible and equally elusive “buzz factor.”
And that’s just scraping the surface of message-based, event marketing approaches. This technology also would work well for P2P distribution of other forms of mobile media - such as audio, graphic and video files, opening the door to even more options. Retail executions bring even more excitement to the channel. Extend a branded activation into an urban space and all of the sudden you’ve got a living, breathing, viral distribution path that can scale across any sized market - neighborhood by neighborhood. Combining this technology with other forms of dynamic media, such as digital outdoor - or even good old fashioned radio - provides creative marketers with a whole new set of tools by which they can forge interesting and (hopefully) meaningful relationships between brands and consumers.
If it were only that simple. Obviously there are many reasons why this technology isn’t for every brand. For one, the application has basically zero install base - and getting consumers to download and install a mobile application is a challenging (yet not insurmountable) task. Also, peer-to-peer technologies (by design) are not easily controllable - by brands or anyone else - and are therefore not for the faint of heart. This is especially prescient in light of recent unfortunate (or absolutely hilarious - depending on your perspective) blow-back from poorly managed viral, CGC or P2P campaigns. Fluid Nexus on Android Video Demo:
Rumors continue to percolate that HTC’s “Dream” Android handset will be unveiled to the world at a May 6th event in the UK. HTC has announced that it will be showcasing many upcoming and widely anticipated handset releases at the event, including the HTC Touch Diamond, HTC Raphael and Titanium. The handset manufacturer has issued no official word about the exact timing of the Dream release, or if it will be making an appearce at the event.
In a move seemingly pulled from Apple’s “secrecy and intrigue” playbook, the May 6th event was heralded by a press invite capped with the conspicuous phrase “Something Beautiful is Coming.”
While on the HTC rumor train, many have also speculated that the handset featured in the BBC clip below is in fact the HTC Dream. Hopefully we’ll know for sure in about a week or so…
This week’s Carnival of the Mobilists is live over at 3-Lib.
Great mobile posts from across the blogosphere! Check out hip, happening features such as a “top 10″ list of mobile websites, some neg’s thrown at the mobile TV industry, props to Blyk’s 100,000th customer… and so much more!
Mobilestance.com Welcomes Mobile Search Authority Bryson Meunier to This Month’s MoMoNY Event.
The April 28th event, entitled “Optimizing the Mobile Experience and Increasing Visibility with Social Search and Mobile Analytics” is sponsored by mobile search engine taptu and will moderated by Mr. Meunier of Resolution Media. As always, the MoMoNY event will be held at the Samsung Center in the Time Warner Bldg (Columbus Circle) starting at 7P and running for an hour or two. Registration for most MoMoNY events isn’t much of an issue, but apparently this one is filling up so I’d encourage you to RSVP here. Business casual attire is recommended.
We encourage anyone interested in mobile search in the NYC area Monday night to join what is sure to be a highly informative event. Also, as if that weren’t enough… (as with all MoMo NY events) - there’s complimentary beer, wine, fruit and cheese on hand to help lubricate the conversation.
About Bryson Meunier
Bryson is the Product Champion for Natural Search at Resolution Media, an Omnicom Media Group Company. His position gives him the opportunity to drive SEO strategy for some of the world’s top brands, and to share some of his learnings at BrysonMeunier.com. Special interests include linguistics, semantic search, and all types of content syndication strategies, including mobile SEO and video search optimization. He has previously reviewed the major mobile analytics vendors in his Mobile SEO’s Guide to Mobile Analytics
iPhone, Android Developers Race to Bring Highly Anticipated Technology to Masses.
While we here at mobilestance prefer to poke fun at market predictions rather than make them, we’ve decided to go out on a limb and draw a big ol’ line in the sand: 2008 will be the year that QR codes become viable in the US, thanks largely to the efforts of Apple and Google.
While recent efforts by Scanbuy, Discovery Communications and Citysearch have been impressive in terms of ambition and overall scale, they were nevertheless hamstrung by two significant flaws: (1) they’ve relied on a non-standard, proprietary code format, and (2) nearly all participants were required to download a java app via SMS prior to engagement - a tall order if you’re activating an OOH general market ad campaign. That said, in either an odd coincidence or boldfaced market collusion (kidding), both Google (directly) or Apple (indirectly) have taken the necessary steps to breakdown both of these barriers… the results of which will begin to take affect in and around the third quarter of this year.
To date Apple’s efforts have been uncharacteristically hands off, although this could quickly change in the next iPhone firmware release. Specifically, Apple has created a near perfect platform for a QR reader: a high-quality handset inclusive of a (good enough) two megapixel camera, a publicly available SDK, a bullet-proof distribution model in the iTunes App store (expected this June), and most importantly, a highly-attractive, early-adopting, data-hungry user base.
All of which makes for extremely fertile ground for the (third party) development of an iPhone QR reader, and develop they have. Even without a user-friendly distribution model in place, developers have been busy porting their existing QR readers for use on the iPhone. iMatrix has already developed an iPhone version of it’s dual use (proprietary shotcode + EZcode / standard QR / Datamatrix) reader, and no doubt many more will follow. The iMatrix reader utilizes the iPhone SDK’s relatively robust API set to not only launch web URLs and initiate messaging and voice call events, but can also “add contacts to your Address Book, add events to Calendar [and] add new notes to Notes.” Until the iTunes App store is online the only way to install the reader is a via a fairly manual process (and only on unlocked handsets), but it won’t be long before the average user can easily download and install the reader via what is sure to be a dummy-proof, Apple-branded experience.
Compared to Apple’s laissez faire attitude towards QR, Google has been far more proactive. In addition to make sure that every Android phone will include a non-proprietary reader preloaded as part of the standard application set, Google is also championing an open-source J2ME reader project dubbed “ZXing” (which supposedly stands for “Zebra Crossing”). Not only is Google helping the app’s development in terms of hosting / distribution, it has also been actively recruiting developers to help with the project (I witnessed this first hand at the Nokia Barcamp in New York last November, when Google’s Sean Owen led a packed house through a four-minute ZXing presentation that abruptly ended with a pitch to java developers to aid in its development).
So which will have greater impact on the market? Well, while Google’s approach has the advantage of having the reader app reloaded onto the handset, Apple has the (short term) advantage of actually having handsets on the market! Also, (as stated earlier) Apple could always add a reader app to the next firmware release and instantly increase the size of the US QR-reader install base by a factor of twenty or so. This scenario is not (purely) speculation, as Apple has been known to “pull a Microsoft” and co-opt a particularly useful software app or two… all in the name of “user experience.” Watson, anyone?
More to the point, the reason all of this is so interesting is because of the perfect intersection between technology and lifestyle. Start with the iPhone user base (mobile-dataphilic, upscale, big spending, early-adopting, Gladwell-style alpha-influencers), then add what we can assume to be first Android buyers (ubergeeks, tinkerers, mavericks and malcontents - i.e. current Linux users) and you’ve got the perfect launching pad for a QR movement - and not just any old QR movement, but one of the advertiser-friendly / “interesting to Sandhill road” variety.
Proof of concept video, iPhone QR reader, below:
Achung! Clip is punctuated with annoying whistling, nauseating camera movement and a few failed demos to boot!
This week’s Carnival of the Mobilists is live over at Skydeck.
Great mobile posts from across the blogosphere! Check out hip, happening features such a look at feature creep and mobile UI design principles, an in depth analysis of Nokia’s “Comes with Music” program, the much lamented death of Mowser, an important update on the Sprint “transcoded mobile web” debacle… and so much more!
According to the latest release from M:Metrics, US mobile subs are more actively consuming mobile media than their counterparts in the UK, France, Germany, Italy and Denmark. While the male-focused piece, entitled “The Way to A Man’s Heart is Through His Mobile Phone”, was well publicized in the major trade press for its key story that men respond twice as frequently to SMS offers as women do (9% to 4%, respectively), a less emphasized set of data points seem far more interesting to those who have had their fill of the “US as Mobile Laggard” story.
The piece points out that “U.S. mobile users are more active consumers of mobile media, as unlike Europeans they use SMS less frequently for news and information retrieval and are more likely to have data plans, which directly impacts mobile content consumption.” While anecdotally this seems fair enough (it would make sense that the highly web-centric US pop would be less enamored of SMS-based media and search services in favor of the more familiar browser-based approach), what is more striking that the US has achieved a higher percentage of mobile media usage while considerably lagging behind many markets in both 3G and smartphone penetration - both considered fairly-reliable leading indicators of mobile media use.
Does this mean that Americans will considerably out pace Europeans in mobile media usage if and when the US catches up to the rest of the planet in terms of 3G and smartphone penetration? Perhaps… either that, or it could be that we’ve be led astray by erroneous data fed by survey-based research methodology (wouldn’t be the first time). Ultimately, more research is needed before a conclusion can be drawn, but certainly the data is encouraging for the US mobile media market.
Android junkies looking for the latest news and rumor need look no further than AndroidGuys.com, our new go to source for all things “Gphone. ” The site was founded “on November 5th, 2007… the day when Google made their long anticipated announcements regarding the Open Handset Alliance and Android” by “two guys who have a love for smart phones, gadgets, and technology in general.” The site asserts that while they “respect and admire practically all things Google, [they] are not unapologetic supporters.”
The site first caught our eye last week with its minor coverage of the numbers on the “initial round” of the Android Developers Challenge, but upon a closer look the site boasts far deeper Android coverage than otherwise indicated by the inconspicuous post. Sections include standard items such as news, editorials and interviews with industry execs, as well as other juicy tidbits such as leaked handset roadmaps, regular podcast posts, a “Developers Spotlight“, and our personal favorite, “34 Weeks of OHA“, a weekly feature highlighting each of the 34 founding members of the Open Handset Alliance.
Overall, we’ve found AndroidGuys.com to be an excellent resource for the Android fanboy in all of us, and plan on making the site a permant fixture around these parts. Scott, Jamie and Jordan… keep up the good work!
Agencies are often confronted with a common challenge when drafting a mobile advertising plan: Should they go to the mobile ad networks, or should they attempt negotiate directly with the individual mobile publishers? Both have significant advantages and limitations that Agencies would be wise to keep in mind when planning and executing their mobile marketing plans.
Mobile Ad Networks. As mobile often commands a relatively small percentage of an advertising budget, most agencies do not usually have the internal resources to plan and negotiate sophisticated mobile advertising plans on a publisher by publisher basis. This challenge is compounded by the relative inefficiency of the mobile advertising marketplace. Overwhelming manual, most mobile RFP processes are just beginning to become formalized - and even when established, usually require the agency to juggle multiple phone calls and emails to each individual publisher in a plan.
That said agencies look to mobile ad networks, such as AOL’s Third Screen Media, Ringleader Digital, AdMob or Millennial Media to streamline this process. By aggregating and bringing to market large tracts of mobile ad inventory, Mobile ad networks play a highly important role in the mobile advertising ecosystem. However, while these networks greatly simplify the process of mobile advertising planning and buying for the agency, Media Buyers cannot rely on the networks alone to provide objective media planning services, as the two often have conflicting interests.
This is because while both ad networks and individual publishers share the goal of extracting the highest price for their advertising inventory that the market will bear, ad networks are also faced with the daunting task of satisfying a large network of highly dissimilar mobile publishers. The networks risk losing publishers to rival networks should they fail to sell a certain percentage of each publisher’s inventory. This creates a potential conflict of interest between the network recommending the most targeted and effective inventory, versus recommending inventory solely on the basis of appeasing their publisher base.
Buying Direct. While more time consuming, Agencies negotiating media plans directly with individual mobile publishers can also reap tremendous dividends for their clients. As is the case with online media planning, individual mobile publishers such as The Weather Channel, ESPN and The New York Times often provide a much higher level of integration than that offered the ad networks, including access to exclusive editorial content, custom promotional programs, as well as highly integrated, cross media campaigns.
It should be noted that a common misperception is that “buying direct” from individual publishers automatically results in huge price advantages (versus purchasing mobile ad inventory through an intermediary such as a mobile ad network). In fact there is should be no price advantage in either model, as publishers must “sell” their advertising inventory to ad networks (for resale) at significantly discounted rates versus those found on the open market. Furthermore, considerable market pressures encourage mobile publishers to establish identical price floors for both their internal sales forces as well as any external sales channels, such as mobile ad networks and other resellers.
Recommendations. Obviously both the Mobile Ad Networks and the Individual Mobile Publishers play important yet highly differentiated roles in the mobile advertising value chain - with the networks providing the broadest reach, while the individual publishers providing increased promotional and mobile content integration.
Clearly then, best practices dictate that agencies should utilize both Mobile Ad Networks and individual mobile publishers in the planning and execution of mobile advertising plans. Agencies must cultivate relationships with key mobile portals if they are to bring innovative integrated mobile advertising opportunities to their clients. Additionally, Agencies should also look to Mobile Ad Networks in order for their mobile campaigns to achieve desired levels of scale and reach.
That said, Agencies need to take the time to scrutinize each site recommended by the networks by respectfully requesting a rationale its inclusion. At a minimum, mobile ad networks sites should be able to provide agencies with an aggregated site demographic or content target data as justification for inclusion in a plan.