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cotm-button.jpgThis week’s Carnival of the Mobilists is now live at Allaboutiphone.net.

Check out the best and brightest in mobile posts from across the blogosphere, read up on Google Latitude, an overview on cloud computing, a preview of MWC ‘09 and so much more!

Go check out Carnival #160 Today!

As always… to get in on all the hot blog-on-blog action, submit your mobile-related stories to: mobilists [at] gmail [dot] com.

mobilestance 2009 mobile predictions sm2Peer into Mobilestance’s Proprietary Crystal Ball!

Well it’s that time of year again… when pundits and publishers large and small exploit the slow end-of-year news cycle to recap the old and forecast the new.  Here at mobilestance it’s a extra-special time of year… as it was nearly one year ago when we formally “came out” of beta with our 2007 Recap piece and spammed it out to our publisher’s 3,000 +  email address book.  Ahh… memories!

This year, rather than spend the next thousand words rehashing what was undoubtedly the most exciting year in mobile since the advent of the crazy frog ringtone, we decided instead to take the easy way out and peer ahead to future…   casting our lot into a sea of like-minded posts from across the blogosphere.

So what will occur in 2009 at the intersection of Mobile and Marketing?  Will location become (as Dan @ Organic so eloquently put it in a recent Facebook status) “just another input”?  Will MMS finally become interoperable between carriers and ShortCodes, and finally emerge as a realistic marketing vehicle?  Will a wave of consolidation sweep the industry, as smaller independent mobile agencies, technology vendors and ad networks become casualties of the “great recession”?   Will newly legislated digital privacy-controls arrive just in time to kill the mobile web?  And of course the big question on everyone’s minds: Will mobile finally jump from the backwater of marketing budgets known as “emerging,” grow some legs, ditch the tail, and finally walk upon solid (budgetary) ground?

So read on then, fearless time shifters… and arm yourself for the ensuing complexities that will envelope our fledgling industry in the coming year!

Mobilestance’s Top 10 Mobile Marketing Predictions for 2009

  1. 2009 Will be the Year of Mobile.   After many false starts the Long Joke will finally end… and Mobile will finally have its moment in the sun.  With the rising popularity of smartphones; the lower cost of mobile data; and the pervasiveness of mobile broadband, internet and other “beyond voice” services, Mobile (with a capital “M”) will finally achieve critical mass in the US – and agencies, brands and business infrastructure providers alike will finally start paying attention with the purse strings.
  2. 2009 Won’t be the Year of Mobile.  What would a mobile marketing prognostication piece be without some conflicting signals?  Call it hedging my bets… but I just couldn’t resist punching up the contradiction that is the current state of mobile marketing.   Sure, everything I said in the previous ‘graph is dead on… the crystal ball is crystal clear on that.  But will that make 2009 “The Year of Mobile?” Hardly.  Sure, mobile has made some great strides of late in terms of its effectiveness as a marketing channel, and there is NO doubt that will come even farther, faster in 2009.  But sorry kids, it simply will not find its way out of the “emerging” bucket when it comes to budgeting.  No, the “Year of Mobile” can only be declared after we see dedicated “mobile” advertising, CRM and/or marketing budgets… or (at a minimum) a substantive breakout from a larger “digital” line… and with 2009 shaping up to the second coming of the “Flight to ROI” of 2002 (warning: pdf link) , we’ve probably got until 2010 until we can finally herald the end of the Long Joke. In the meantime there’s still plenty for Mobile Marketers to do – namely, hone our skills and prepare ourselves for when the money spigot really opens up in 2010.
  3. Mobile Search Comes of Age.   OK, enough with the levity… let’s get into some serious forecasting. If there’s one thing we’ve learned about mobile usage in ‘08, it’s that smartphones = search volume.  While previously a mere academic curiosity, this correlation will show real legs in ‘09, as legions of iPhoners, Crackberry Addicts and the like will continue take to mobile search like a longshoreman on a bender (read: heavy consumption punctuated with colorful language) .  We’ve already witnessed both Google and Yahoo fine tuning their mobile search products – albeit in very different ways – and in 2009 we will see the beginnings of a real business emerge in this sector. Watch for the leading engines and agencies make a major mobile plays in ‘09, as both will look to the sector to help sustain revenue growth and counter the “leveling off” of the (once interstellar) growth trajectory of “traditional” online paid search and/or SEM – as both (especially the former) begin to show early signs of maturation.
  4. Mobile Video (finally) Gets Interesting.  Along with search, the other interesting affect that comes with increased smartphone penetration is increased consumption of mobile video.  I say “interesting” as in “somewhat viable” or “worth experimenting with”- which should not be interpreted as “it’s going to explode” (or even that I’m reasonably bullish on the channel).  No… while I’ve been a mobile video hater for many years for reasons too numerous to count, we’ll see enough scale in 2009 to merit some testing… as after all, leveraging the moving image remains (arguably) the most effective method by which one can influence consumer behavior.
  5. Apples Grow on Trees… While Android Picks up Steam.  A no brainer that simply cannot be ignored… and the importance of which cannot be overstated.  Most likely, Apple will successfully keep its momentum into ‘09 by rolling out popular, yet evolutionary iPhone models (think new colors and modestly increased storage capacity/performance, rather than new form factors or revolutionary new features or price points).  Android will likely see a bigger increase in Mobile OS share (albeit from a smaller base) than Apple, as Samsung (Spring) and Motorola (Fall) roll out hot new handsets utilizing the Open Source mobile OS.  And speaking of Open Source, it will be interesting to see if the (reasonably) open Android starts “out innovating” Apple’s proprietary mobile OS when it comes to features and applications.  As it is we’re still waiting for Google to integrate a working commerce model (safe money is on Google Checkout… duh!)  into the Android Marketplace so that developers will have an easier time charging consumers for applications (expected Spring, 2009) – so it might be awhile before developers truly embrace Android as tightly as they have with the iPhone SDK.  Our prediction:  in 2009 Android will become the “hip incubator” for mobile application and/or OS innovation… with Apple and/or independent iPhone developers skimming the cream and co-opting the most interesting ideas of the bunch.
  6. Biggest Losers of 2008: Motorola, Palm and Sprint Stay Alive.  Notable for their ability to keep breathing, the “Crap Pack” of ‘08 will not kick the bucket as so many are predicting.  Sprint will slowly turn the corner in ‘09 under Dan Hesse’s steady hand (is it us, or is anyone else getting a “Fred Thompson” vibe from his gently reassuring, speak-directly-into-the-camera series of commercials?), making incremental customer support improvements and leaning on that “Clearwire Thing” to leapfrog ahead in the bandwidth arms race (see “Wi-Max Casts Wide Shadow” below for more on this).  The great recession saved Motorola’s Wireless business, as the venerable Schamburg, Illinois red ink factory likely found no suitable suitors.  Now the company is forced to do what it does best… crank out a hit product to save the company – which we believe we’ll see in the form of a swank Android handset sometime late next year.  Until then Moto will occupy itself by doing the other things it does best: bleeding market share and taking on further debt… which brings us to our last lovable looser, Palm.  The fact that Elevation Partners decided to invest $100MM to keep Palm afloat just last month proves that there’s somebody out there for everybody… no matter how unsightly, aged, infirm or otherwise unappealing.  Seriously, we’re not entirely sure know how much lifespan $100MM buys Palm, but we’re betting 18 months, at best.
  7. Cash Poor Mobile Start-ups Get Snapped Up by Web, Traditional Media Players.  Another obvious one that needed to be said: the credit crunch / recession combo will start claiming casualties among the most vulnerable in the mobile sector, while traditional media giants and other web firms lacking mobile chops go bargain hunting.  Specifically, the time might be right for WPP’s 24/7 RealMedia to formally acquire one of their partner mobile ad networks (such as JumpTap or Millennial), should the opportunity present itself.  On the Cable side both Comcast and Time Warner have already made big bets on wireless with their Clearwire investments… yet neither have much else to leverage here in the form of inventory of other mobile-ready assets. A mobile video acquisition for each of these players on the order of a Rhythm NewMedia or Transpera might just be in the cards.
  8. WiMax Casts Wide Shadow.  While 2008 was all Apple and Google, newly-formed Clearwire (not to be confused with the “old” Clearwire, which had the same management yet different investors – a confusing situation that deserves a dedicated posting of its own) quietly rolled out what we believe to be the first real mobile broadband network in the US… (OK, well in Baltmore, MD – but heck, it’s a start!).  As Clearwire partner Sprint Wireless brings new WiMax hardware to market, and  the high speed service rolls into new markets like Portland and Chicago in 2009, look to Verizon Wireless and AT&T to fall all over themselves to attempt to bring their competitive 4G “LTE” (Long Term Evolution)  product to market by the end of the year.  It’s a moot point if Clearwire ever really rolls out a national WiMax network, or instead (like many are predicting) runs out of cash sometime in 2009 (prediction: cash-laden Clearwire partners Intel and Google will pony up an additional round of investment in the network while cash strapped partners Comcast and Time Warner sit this round out – slowing, but ultimately sustaining, Clearwire’s national rollout) what matters most is that Clearwire and WiMax is giving the industry a huge kick in the pants… and with this we’ll finally get the true mobile broadband experience we’ve all been waiting for.  Cue the brass band!
  9. MMS Gets its Act Together (Just in Time to Become Totally Irrelevant).   It’s no secret that MMS never really caught on with the public… and even when the carriers got their act together in 2006 and brought cross-carrier MMS interoperability online, the bloom was already nearly off the rose, as it were.  Marketing applications remained uber-niche, as lack MMS support for cross-carrier short codes left brands with two, equally unappealing options (e.g. the use of either a ten digit phone number or an email address in the primary Call-to-Action).   Still, while some consumers are giving the “Most Morbid Service” a second chance, the last nail in the coffin may have come from Apple, when it shafted the technology by not supporting it on the iPhone.   Now it seems the CSCA , along with their strong-armed cousin, NeuStar, are working with the US carriers to bring MMS support to intercarrer (common) ShortCodes… which, if achieved, would greatly expand the effectiveness of the channel as a marketing medium.  The question is, will this work be completed before the technology becomes altogether irrelevant?  Perhaps… although no one (including us) is betting on it.
  10. Application “Bubble” Doesn’t Burst… Yet.   A minor one, but just squeaks into our Top 10 (take that, “Privacy Concerns!”).   First, in order to predict that a bubble won’t burst, you need to prove the existance of a bubble.  Case in point: iFart (point proven!).  Now just when will the “App Bubble” burst?  Well, it would seem that in order to “burst”, the bubble would first need to achieve maximum volume, which won’t happen until iPhone and similar “ReallySmartPhones(TM)” achieve critical mass (we’re thinking 15-20% penetration) – and that’s not happening for at least a year or two – even in the rosiest of scenarios.  Still, for all the whooplaa around “+300MM iPhone app downloads in the first six months of app store,” some have acutely pointed out that the iPhone app growth curve has already started to flatten out.  That said… we’re likely to see a whole new crop of iFarts-like hits in 2009 – and needless to say Mobilestance awaits on baited breath.

Well folks… there you have it – our top 10 predictions for 2009.  Feel free to leave a comment if you feel we’ve missed something… or if you just want to throw some gasoline on the fire… and check back with us throughout the year as we continue to chronicle this thing we call Mobile.

j

cotm-button.jpgThis week’s Carnival of the Mobilists is now live at Dennis Bournique’s WapReview.com (a real favorite of ours for its consistent, high-quality coverage of the all-too-often neglected mobile web landscape).

Check out the best and brightest in mobile posts from across the blogosphere, including more predictions for ‘09, a look at Microsoft’s new 2D Bar Code standard, “The Ultimate” in Social Media, great new insights into mobile site design, and so much more.

Go check out Carnival #156 Today!

As always… to get in on all the hot blog-on-blog action, submit your mobile-related stories to: mobilists [at] gmail [dot] com.

wellsie halloween costumeMobilestance.com is back!  Now with More Polling (our homage to the polled out US Presidential election cycle, see end of post!)

After a disastrous night spent marching as a human mobile in the NYC Halloween Parade (note to self: find a new place for the “zero” button), I have successfully exercised the demons of Summer and am ready to return to blogging.   I sincerely apologize for not “returning in September” as promised, but there were… well, complications.

So much has happened in mobile during my three or so month hiatus!  Android arrived in the form of the HTC G1 on T-Mo, and so far hasn’t (yet) taken over the known universe…. The mobile-centric top level domain “Dot Mobi” passed the one million mark in registrations, as thousands of major publishers and brands launched mobile-specific versions of their websites… The AT&T Blackberry Bold was announced, then delayed, then announced, then delayed, then recalled (on Orange in the UK), then announced for release in the US sometime next week.

With all that, the biggest story by far was the iPhone going 3G (I was in St. Petersburg at the time, and it even made the headlines there).  The iPhone juggernaut, and it’s partner the iPhone App Store, have been fueling excitement in the US and (to a somewhat lesser extent) across the globe.  All of this – the growth, the applications, the new business models, are exciting enough – but what really turned my head was story in the new iPhone comScore study, which found that since July sales of the handset have been driven by relatively low to middle class households – those making between $25-50k (+48% growth).

Some have theorized that the recent economic “downturn” is spurring many low income households to substitute iPhone for not only their landline telephones (as expected), but also their landline broadband lines as well (fixed line broadband revenues have also been declining with this same income segment, over this same period).  If this were true, it would place the US Middle Class on par with that of many emerging nations, B.R.I.C. and the like – where most people, even the “rising middle classes” simply cannot afford both a mobile and PC internet connection (or fixed line internet simply isn’t widely available, again ultimately due to price).

In my opinion this may be a bit of a stretch.  I for one absolutely LOVE my iPhone… and I use it for many, many things that I once did exclusively on my desktop PC.  But as a total replacement?  I suppose there have been other, less expected affects resulting from the current economic crisis than a shift from fixed line to wireless broadband subscriptions among the US lower middle class.

What say you?  Please take 5 seconds and weigh in!

Poll:

Is the Recent Surge in Popularity of iPhone Among the US Lower/Middle Class…

View Results

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ps – It feels great to be back! – j

cotm-button.jpgThis week’s “Election Special” Carnival of the Mobilists is now live at Mopocket.

Check out the best and brightest in mobile posts from across the blogosphere, including an examination of “iPhone Application Overload,” the explosion in African WAP use, and an example of that rarest of rare breeds: a positive example of Bluetooth marketing!

Go check out the Carnival Here!

As always, bloggers can submit stories to: mobilists [at] gmail [dot] com.

see-you-in-september-copy.jpgIt’s that time of year again!

In celebration of all things Summery and Fun mobilestance.com has shut its doors, boarded up the windows, and put a temporary mail stop on delivery at our Dirtsprings, TX headquarters (see photo, left).

This summer will be a busy one for yours truly – I’ll be getting married in a few weeks, then honeymooning for a few weeks more on a North Sea / Baltic States cruise (sorry, July is just too hot for the Mediterranean).

In the meantime I hate to leave you empty handed lo these many weeks, so we’ve created a custom “Android Invaders” flash game to keep our loyal readers occupied until September (it’s really more of a “Galaga”-type shooter, but “Invaders” has such a better ring to it).

SCROLL DOWN TO PLAY! Help lil’ Android blast away the legacy handsets until your heart’s content! Scoop up “Google” powerups for immunity, bombs and more!

I built the game at Fyrebug (pronounced “firebug”), a great “social UCG flash gaming site” where you can easily create your own games and embed them wherever you like. A small plug: The site has got over 50 different game engines, and is available for brands and/or for white labeling – drop me a line if you’re interested in using the Fyrebug engine for professional use.

That’s all for now folks! Have a terrific summer… and I’ll see you all in September!

cotm-button.jpgThis week’s Carnival of the Mobilists is coming at you live from Cairo, Egypt’s own Symbiano-Tek.

Check out the best and brightest in mobile posts from across the blogosphere, including a rumor round-up for the next gen iPhone, a hard look at transcoding and the mobile web, lbs advertising challenges, mobile portal content recommendations, and so much more!

Go check out the Carnival Here!

As always, bloggers can submit stories to: mobilists [at] gmail [dot] com.

question-mark-guy.jpgAny ideas? I have been asked to speak at a (for now) unnamed conference on the topic next month and I’d really appreciate any advice and/or insights from you, the highly-knowledgeable mobilestance.com reader base! Nothing long, mind you… even a quick sentence or two would be greatly appreciated.

The paragraph on the session is as follows:

Mobile: The Advertiser’s Prospective. Wireless operators, publishers, ad networks and handset manufacturers are quickly bringing mobile advertising opportunities to market, but what do these companies need to do to attract brands to their offerings? This session explores the foundations of mobile advertising from the advertiser prospective – everything from targeting, tracking and accountability, to differing ad units, mediums and pricing models – in order to hone in on what mobile needs to achieve if it is to satisfy the demands of today’s discerning advertisers.

Please leave any suggestions in the “comments” section at the bottom of the post. Your help on this is greatly appreciated!

qr-format-wats-copy.jpgNew York-based Scanbuy, the maker of the proprietary “ScanLife” Mobile 2-D Barcode Reader and “EZCode” code format, has been on a tear of late, scoring a series of high-profile campaigns that have buoyed the prospects of the nascent channel and rekindled the “open” versus “closed” mobile barcode debate.

Scanbuy’s recent announcements include an OOH integration campaign with American Airlines at four major airports, including LaGuardia and O’Hare. American Airlines also joined Car & Driver, Citysearch, Discovery Communications and Sears in participating in Scanbuy’s “cross-carrier pilot.” Additionally, Scanbuy has also found success in Europe, launching with MTV France’s “Crispy News” and landing a few handset pre-load deals in Spain. The company also recently announced their ScanLife reader has been ported to the iPhone and will be available for download upon launch of the iPhone App Store (expected June, 2008).

While all of these are obviously positive steps in driving mass adoption of 2D barcodes, it needs to be pointed out that the Scanbuy technology suite is a proprietary (closed) system, meaning that the “EZCodes” in question can only be read by ScanLife’s reader; Consumers attempting to read the EZCodes with other, so-called “open format” readers will not be able to interact with the code. The “open” format, which is used by the Android “ZXing” and many popular European and Asian reader brands, is based on a design by the Japanese Denso Wave company, and it is “open” in the sense that the company does not exercise their patent on the technology – meaning that the standard is essentially “free.”

Business Models. Companies like Scanbuy and ShotCode that utilize a proprietary code format primarily make their money by charging brands to create the codes, as well as redemption fees (which are levied every time a consumer scans one of their codes). This is in stark contrast to the “open” format model, where the printing of codes, “scans” and even some cases the readers themselves are all essentially free. These companies primarily make their money by either bundling in other, related mobile marketing services (such as SMS or mobile website creation and hosting), as well as charging for analytics services quantifying QR campaign performance.

Now, you may be asking yourself, “Why would a brand would pay to use a proprietary 2-D code format when they can essentially use an open format for free?” Well, for now the issue is scale: The install base on proprietary readers is greater than that of the “open” readers. That said, with the coming of Android handsets this Fall (all of which will include an “open” QR reader preloaded on the device), the real question is how long will the proprietary readers be able to maintain their advantage…

In the meantime, competing standards are the price one pays for innovation. Let us hope these issues resolve themselves soon, as the quickest way to kill this exciting new market is with fragmentation. I think we can agree that requiring users to have a half a dozen or so readers installed on their phones is a nightmare we’d just as soon avoid.

linux penguin bluetooth headset mobile stanceConsumer Dissatisfaction and the Macroeconomics of Mobility Provide Linux with the Opportunity to Achieve in Mobile What it Failed to Reach on the Desktop: Relevancy.

Last week Verizon Wireless was just the latest big player to jump aboard the Linux train. In joining the LiMo Foundation, “an industry consortium dedicated to creating the first truly open, hardware-independent, Linux-based operating system for mobile devices,” Verizon joins existing LiMo members Motorola, Samsung, Panasonic, NEC, NTT DoCoMo, Orange and Vodafone.

The Google / Verizon Open Access Wars Continue. Verizon’s move is consistent with it’s grudging embrace of “openness,” a relatively recent development and likely result of Google’s aggressive initiatives with their own Linux-based mobile initiative, the Open Handset Alliance (whose members read like a who’s who of the mobile ecosystem), as well as the search giant’s success in influencing the latest US spectrum auction to partially adopt “open access” rules. These rules prohibit the new “owner” of the highly sought-after “C-Block” of wireless spectrum to restrict network access – based on either device or software requirements. This was a landmark ruling by the FCC that upset established business practices by the US operators (especially Verizon Wireless).

Ironically (or by Google’s design, if you buy into the hype) Verizon Wireless, who vigorously pursued legal action against the Google-backed “open access” initiative, is by default its biggest backer, as the carrier ended up spending $9.4 billion to win the auction for the “open” C-Block wireless spectrum. Maybe “ironic” doesn’t quite cut it. “Asleep at the switch?”, “Poetic Justice? or just good old “Machiavellian Legal Mastery?” So much to think about I just can’t get my head even half way around this one… hopefully a “tell-all” book will hit the market and shed some light on what really happened here between Google, Verizon and the FCC.

Regardless, Verizon asserts that among its reasoning for joining the LiMo is that, unlike the Google-led OHA, LiMo software is truly open source (whereas Google maintains a relatively tight grip over its Linux-derived Android Mobile OS). That said, both operating systems are “open enough” in that developers are free to create and distribute highly robust mobile applications unencumbered by (the current) intellectual property and financial barriers maintained by the wireless carriers and (to some extent) the handset manufacturers.

All roads lead to Linux? In addition to all of this, macroeconomic forces also seem to be contributing to an environment favoring Linux as a mobile OS. With the majority of the world’s mobile users living under severely limited economic conditions (i.e. the so-called “developing” world), an open source product such as a Linux-based handset and / or application would enjoy tremendous price advantages versus competing proprietary models – and is therefore far better positioned to compete for the majority of the world’s mobile user base.

While the US mobile industry has yet to feel any real impact resulting from all of these developments, rest assured that big changes are coming – and soon. One only needs to peruse the recently announced finalists in the Android developers challenge to get a sense the coming spike in mobile innovation. The development of rich, life-enhancing applications like Android Scan, a promising app that integrates a traditional barcode reader with existing online databases to facilitate real time product comparisons and m-commerce, would simply not be possible under without an open mobile operating system and business environment unencumbered by powerful gatekeepers.

Now, it might be tempting to dismiss Linux-based mobile initiatives due to the failure of Linux to achieve success on the desktop. The various desktop Linux operating systems also enjoyed the considerable advantages of pricing and of an open development environment, and yet none of them realized anything more than marginal successes. Why should mobile Linux be any different?

The key lies in the differences between the development and limitations of the two channels. When Linux arrived on the market most desktop users were relatively satisfied with the PC computing experience. Sure, Microsoft (and Apple) products had their problems, but most users were content with the functionality and prices associated with the leading PC operating systems and applications. The same cannot be said for the mobile data space, where most users face an entirely opposite scenario: a high (perceived) priced product delivering a wholly unsatisfying experience.

Ultimately, perhaps the walled garden model that worked “well enough” in the desktop space just isn’t up to challenge in the more demanding environment of the mobile data space – a space far more restricted in terms of device size, bandwidth, processor power, memory and display resolution – and is inherently laden with costs far greater than that of traditional wireline data networks. Perhaps it is precisely this challenge that Linux is uniquely suited to overcome, and perhaps this is why Linux – and perhaps only Linux – will be the portal that will finally fulfill the promise of the mobile channel.